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Terms of Use

Processing or Storing of Data

Processing and storing of data at the Support site takes place as described in the Data privacy Statement.

In each processing, the responsible party (Controller) must ensure that the principles governing the processing of personal data are complied with Article 5 (2) in conjunction with (1) GDPR. as responsible for selected data as well as for its usage shall always be guided by compliance with the principles of the GDPR.

Lawfulness- what is the legal basis of the processing?

Without legal basis no processing will be done (for permits see Art. 6 (1) GDPR).

Processing in good faith (fairness) & transparency

The data will be processed in good faith. We are committed to ensuring fair and transparent processing.

Purpose limitation

The purposes of the processing are defined and documented in our Data Privacy Statement.

Data minimization

The principle of data minimization shall be respected, i.e. only the information necessary for the purpose of its processing shall be provided.


All data is accurate and we delete/correct incorrect data immediately after they have been identified as such. For more information please see our Data Privacy Statement.

Storage limitation

Data is stored only for as long as necessary for the required purposes. For more information, please see our Data Privacy Statement.

Integrity and confidentiality

For our integrity and confidentiality policy, see our Data Privacy Statement.

Personal data

The processing of sensitive and confidential data shall be avoided if possible; if this is not the case – according to one’s own assessment.

Content with mentioning / depicting / presenting persons or their personal data shall be avoided if possible (for example, in comments, other content – textual / pictorial, imported emails, etc.)

Free text fields shall not contain any personal data.

Changes to our Terms of Use

We may change these Terms of Use from time to time. We will post any Terms of Use changes on this page and, if the changes are significant, we will provide a more prominent notice. We will also keep prior versions of this Terms of Use in an archive for your review. We encourage you to review our Terms of Use whenever you use the services.