IzzitUp is a web application for showing status and events of your services. Administrators and Editors can sign in to manage the content, public viewers can see the results.
IzzitUp is based on objects and their linkage and interaction.
A service is what IzzitUp is monitoring and the status of which you want show to the public. It can be a server, an online application or a module – or even your coffee machine for that matter. A service must not necessarily be online or “pingable” since you can manually maintain the status of it in IzzitUp.
2. Service Group
A service group clusters services into logical groups. Service groups serve two purposes:
- Organize the homepage into services that belong together (e.g. overall status)
- Allow to permit only certain user groups to manage them
An event is an activity or an event that has an impact on the status of a service. There are different types of events. All of them have a start, an end and a resolution when they are over.
1. Event Types
Events are classified into types. For example, an event could be a scheduled maintenance activity or a sudden and unexpected outage.
Resolutions are assigned to Events. They describe the outcome of the activity or event.
Status are assigned to Services and Events. They indicate the current status of their availability or progress.
Comments can be added to events in order to post the progress of an activity. Comments are visible to the public on the home page.
5. Root Cause Categories
Root cause categories allow the classification of events, e.g. Incidents.
Roles define the permission of users. A user can be anyone visiting the site or users with a sign-in account. IzzitUp distinguishes between four roles.
This role has full control over the aplpication incl. user, role and group management, system settings etc. and all permissions that an Editor has.
This role can manage the above mentioned objects, Services, Events, Event Types, Resolutions and Status.
This role has no specific permissions yet but can be assigned any by the administrator.
Anyone visiting the site and does not sign in.