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  6. Adding an Event

Adding an Event

Adding a new Event is handled by a tabbed dialog. Here you can enter all necessary information.

Adding an Outage or Impairment

In case of an impairment or outage happening unexpectedly it is very helpful to have a quick way of adding it and making it active, including setting the new status of the affected Service. IzzitUp offers this quick “Add Outage” and “Add Impairment” feature via the main menu.

The Add Event page will load with the most important information prefilled. You may change those values of course. Make sure you select the affected Services.

When adding an Outage, the status of the affected Services will be automatically set to Outage .

When adding an Impairment, the status of the affected Services will be automatically set to Impaired .

 

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